Last updated: 04 Dec 25

At Crew Haus, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and your rights.

1. What We Collect

We may collect the following personal information from clients, candidates, or site visitors:

  • Full name

  • Email address

  • Phone number

  • Business name

  • Employment history, resume, or availability (for candidates)

  • Role requirements or staffing needs (for clients)

  • Any other details voluntarily submitted via forms or contact

We also collect basic website analytics through cookies or third-party services to improve your experience.

2. How We Use Your Information

We collect and use your information to:

  • Match candidates with suitable work opportunities

  • Fulfil staffing requests from businesses

  • Communicate with you regarding bookings, updates, or feedback

  • Improve our services and operations

  • Comply with legal obligations

We will never sell or rent your data.

3. How We Store and Protect It

All information is stored securely in platforms we use for business operations (such as Airtable, ClickUp, or secure cloud-based services). We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

Only authorised Crew Haus staff and partners have access to this data, strictly for operational purposes.

4. Who We Share It With

We may share your information with:

  • Internal staff responsible for shift allocation and recruitment

  • Clients (for candidate introductions)

  • Candidates (for job details and onboarding)

  • Service providers (such as email, scheduling, or payment platforms)

All partners are expected to uphold confidentiality and data protection standards.

5. Your Rights

You can request to:

  • Access the personal information we hold about you

  • Update or correct your details

  • Withdraw your information or unsubscribe from communications

  • Request deletion of your data (subject to legal obligations)

To do this, simply email us at [insert business email address].

6. Cookies & Tracking

We may use cookies or tracking tools to understand website performance and optimise user experience. You can disable cookies in your browser settings if you prefer.

7. Updates to This Policy

We may occasionally update this Privacy Policy. All changes will be posted here with an updated date. Continued use of our services implies acceptance of these changes.

8. Contact Us

For any questions about this policy or your data, reach out to:

Crew Haus
Email: info@crewhaus.com.au
Location: Sydney, Australia

Privacy Policy